Feeling tricked by this brand - awful!
Feeling tricked by this brand! Wish I’d read the reviews before purchasing, and I need to start researching new brands more before buying from them. I’m only relieved that I didn’t purchase more. 1. The brand is marketed heavily in the UK so it didn’t cross my mind that the returns process would be such a nightmare - buyer covers the cost of the return…. to New York!!! 2. The company is fast fashion from China…. 3. Quality is poor - thin fabric, not made very well, awful packaging with a lot of plastic. Very cheap looking tote bag received as “mystery gift” only making the whole experience even more tacky. 4. Shame on the British influencers that are plugging this brand. I purchased solely on the recommendation of a well known influencer that I follow and trust. I am shocked that she is promoting this and confused as to why she would. It seems this brand invests heavily in marketing so that people buy and then keep items when they realise how difficult the returns process is, even though they are unhappy. Awful experience. Avoid.