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Tom Herrod

美国

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Gardeproshop

GardePro Customer Support is awful

I recently purchase 2 GardePro Cellular Trail Camera X60P Freedom Unlocked SIM-free With Rechargeable Battery & Solar Panel. I have had other trail cameras that worked great, and I assume these will as well. However, GardPro's customer support is non-existant. Their 24/7 online support never responds and I keep getting a message "we are resting" They also claim a 5 star TrustPilot rating, but there is nothing for them here. I have tried sending emails, but get frustratingly vague responses. I've call their customer support number in Hong Kong and no one ever picks up. Beware, there cameras are great when the work, but if you get one that isn't working, you can't even return it for a refund, nevertheless, get support to fix it.

2023-12-13有帮助 1