Bad experience
I have purchased many electrical items from singer branches. But I am really upset of the service of Seeduwa branch where any one can expect a horrible service from them. There is a old lady in the cashier counter who doesn't know what Is the customer service. She used to address people 'Oya' meya'. Not only that but also they cheat customers not giving the actual off during black Friday. I bought a TCL tab which I wasn't received the actual presantage of discount but on the same day their Rathnapura branch salesman has given the correct discount amount. When I explained the fault of deducting the discount, the lady and the manager Seeduwa branch never accepted it. They said system was correct and I was wrong. 🤣LOL I have never heard this kind of a silly answer in my entire life. They really don't know who feed the data to the system which can be wrong any time depending on the person who feed it. They both laugh at me when I explained.specially the lady has a attitude problem. She was so arrogant and disrespectful lady. She asked me to go to another branch and ask.she was so sure about the system. But I think there's something fishy about their billing. Finally they understood it was their fault not giving me the actual deduction of presantage 60%.but never excused and for refunding process, tortoise is faster than their service. It took 7 days to refund my excess amount. Manager promised to call back once refund is ready. But never called me back. I had to follow up nearly 7 days. On the last day 7th they asked me to come even one and half hour later. My dear friends never ever go to this kind of low quality service. Their service staff is horrible. If you bought anything on black Friday check weather you received the actual discount. Otherwise they will make you a fool. Think twise before step in to these shops