Scam Scam Scam
I received 2 email. NOTE: The return label was provided by Rotimatic and now they are asking me for the tracking number. Email received today 01 JUNE 2026 Dear XXXX, Greetings of the day! I sincerely apologize for the inconvenience you have experienced, and I appreciate your cooperation in sending the machine back to us. Could you kindly share the shipment tracking number with us? This will help us monitor the return and ensure that the process moves forward smoothly. As discussed earlier, I have already submitted the refund request on your behalf. Once we receive the tracking details and confirm the return, we will continue to monitor the request closely. Please be assured that we are committed to having your refund processed by June 30, 2026. Thank you for your patience and understanding. I look forward to hearing from you. Warm Regards, xxxxx Rotimatic Customer Concierge Lead Same person sent this email on 09 MAY 2026 Dear xxxx, Greetings of the day! Please accept our sincere apologies for the inconvenience caused to you. We have submitted a request for a full refund for the amount paid at the time of placing the order and that will be processed before May 30th, 2026. I really appreciate your patience and understanding. Warm Regards, XXXX Rotimatic Customer Concierge Lead