BV6200 PRO
Bought a BV6200 PRO in Nov 2023 and 5 weeks later the screen went black. Could not turn off/reset and told customer services on quite a few occasions. They kept telling me to repeat and no further help. They then asked for a positive review and subject to this,(proof of review) they would let me keep the broken phone and send me a new one! Some might call this sharp practice at the very least. Customer service non existant. Avoid this company like the plague!