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Helene

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Sacrill

I would give MINUS if I could. SCAM - Avoid them!

I would give MINUS if I could! This is a SCAM! Avoid, avoid!!! I bought one course. Also got a 7 day free trial. After the 7 day trial it went over to a payed monthly memebership (I must have missed that...) but then I was offered lifetime access for 100 dollar (just a little bit more than a monthly payment, which I tought was a little bit strange, but since I have seen other companies do this I thought nothing more of it). I said yes, since the courses seemed good (even though I did not like the way they sneaked in the monthly membership thing...) but I heard nothing from the company. I emailed many times. I did not look at the courses during this time, since I tought I would have lifetime access and there was no rush... Before next month, I reached out again and said I wanted to cancel the membership on Sacrill + get the money back, since I did not get what I was offered. I sent several more emails. On sacrills site I saw that it looked like the problem was solved.... However, it turns out, they where now charging me in the name harmonyjingle. I looked it up and it looks like the same company. I emailed on the new emailadress I found and I have been in correspondence with them and they refuse to end my membership and refuse to give me my money back. This have been going on for several months now. The answers I get from them show me that they don´t read what I write properly, they don´t care and they want to stall this as long as possible. I have now asked my bank to give me a new card (so this scam company can´t take more money from me). I have also filed a police report, to maybe, maybe be able to get my money back this way. This have already taken me around 2 working days in total + a lot of anger and stress. Now I need to continue with the bank, the police + change all of my other payments for the new bank card. So it´s not even done yet! I have never been in contact with a company this bad before. They also stall by asking me to email different persons, with email adresses from different companys and when I asked about this, they did not reply on that..... I have sent A LOT of emails for several months, I have send copies of emails to other employes, I have tried to explain everything agian and again for them. I have never experienced a worse company before! I would also like to warn all the people offering their services on this site. As a company owner + course creator myself, I would never want to be accosiated with companies like this. They go by the name SACRILL / HARMONY MINGLE / FULL OF MIND / NEW MIND START - but it´s all the same website! Some of the answers on my emails was probably an AI reply, 70% of my emails they did not reply to and the rest of the answers was no answers: they did not answer my questions and they did not give me anything for all the trouble they caused. AND: Since they first charged me in the name of sacrill and then harmonyjingle, I suspect, that If I was able to end the harmonyjingle service, they would have just put me on the full of mind membership, then the new mind start etc.... (TRY TO) END YOUR SUBSCRIPTION & GET A NEW BANK CARD DIRECTLY, BECAUSE THEY WILL CHARGE YOU FROM ANOTHER COMPANY AND THIS WILL GO ON FOREVER IF YOU DON´T STOP THEM! Add on after I wrote this I saw on sacrills website that my membership is acctivated there again, so now they are gonna try to charge me from harmony jingle AND Sacrill. I have no words for this.... This is f-cking unacceptable!

2024-06-28