ABYSMAL CUSTOMER SERVICE
Purchased a CCTV camera a couple of years past and it worked - slower than Ring or Nest, but acceptable. Next responded to an offer to purchase another with a magnetic stand. Installed and lost recording capability in the first camera with no recording at all in the second having paid the $67.00 annual subscription. Magnetic stand extremely limited in maneuverability. Obliged to purchase a screw-in stand. Despite repeat reboots and resets, still no recording capability in either camera. Customer service attempts to resolve issue proved abysmal, with repeat requests for the identical information that should have been held on file. No resolution and no refund options. Company simply dropped contact. Very disappointing quality of product and more so their lack of care and customer service.