Warehouse canceled order twice, one month later, no refund
I purchased an item from this online store. When it did not arrive, and I did not have a tracking number within a reasonable amount of time, I contacted them. They found out the order had been canceled by the warehouse, but nobody told me. I asked for a refund. I learned it would be several weeks before I could get a refund. Instead, they ask if they could have another chance to fill my order. I said yes. The next day I received an email telling me the warehouse again canceled my order and that I would receive a refund. One month later, I still have no refund. I am now disputing the transaction with my bank. Also, the charge was to a cigar shop on my credit card, so I’m not sure what’s up with that.