Customer service is so bad
Customer service is so bad. They asked me same questions 2 rounds. I bought originally leaking product. At the next day of use i started my conversation. In the first message i explained the whole problem and the part i have problem with. Then its just same questions in term of 1 month of emailing each other, they reply by just PreSet messages. Not a real reply. Then i sent them my address and all information, they finally answered that the product im trying to get support is not covered! Worst customer service. UPDATE: They said they dont have a replacement but i received an upgraded version of product by mail today. No notification of that was sent. Updated rating to 4 because of customer service communication still need work.