Bitmain.Com stole $3153.49, DO NOT PURCHASE FROM THEM
I Purchased a S19e XP Hydro and sent the funds across via there BTC payment system on there website. There has been no acknowledgment of the payment to them and i have sent many emails to there EU sales team ( sales2 @ bitmain.com) with no response, i have also tried submitting a ticket but i get verification errors despite being fully verified on KYC, SMS & Email. I do hope they get back in touch but i feel i have lost my money to them. Update 09/08/2024, I finally managed to get a hold of someone at Bitmain by trying to purchase some more machines, they located my transaction and were all happy to proceed but when i wanted to amend the order and they when silent again on both email & whatsapp. i have now written the money off and a valuable lesson has been learnt. DO NOT BUY FROM BITMAIN.COM