No support, no returns
Don't believe what the website tells you about returns. I have been writing to support for the past few weeks with absolutely no reply. The dress itself didn't match the description at all either, it was frayed in places and much shorter than described online. It also cost me 170€ plus shipping of 44€. On top of this, the way it was packaged, meant that it arrived so creased and squashed. Looked terrible! Chinese production like this are manufacturing things that end up in land fills to the detriment of our planet. More and more people are really angry about this.