jewelry is pure quality, but they refunded the cost
I placed an order for two items – one advertised as stainless steel and the other as 925 sterling silver. Upon receiving the items, it became apparent that both were inexpensive, pink metal-plated pieces shipped from Singapore, contrary to the indicated origin, the USA. I promptly reached out to the provided email address but received no response. Subsequently, they replied to my inquiry via Instagram with a generic message stating, "We will contact you later." This lack of communication left me skeptical about the possibility of obtaining a refund. The date in question is 05/01/2024. Despite their initial unresponsiveness, I received a refund after posting a negative review. To their credit, they also pledged to enhance quality control in future collections. I am hopeful that their commitment translates into improved product quality in subsequent releases.