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Weinian Lim

马来西亚

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United Overseas Bank

Holding Citibank card with more than…

Holding Citibank card with more than 5years without any issue. But when it change to UOB, the service and card replacement services are freaking slow. I had called twice to confirm the address for replacement card, and when I called again to follow up my card replacement after 1 and half week, the customer service still asking the same thing which is confirm the address. What the heck is the customer service?!!

2024-01-06有帮助 1