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Nolan Cocker

英国

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Strava

Wish I'd read these reviews before…

Wish I'd read these reviews before signing up. Subscribed for a year thinking I was paying monthly and could cancel anytime. In fact they took a whole year's cash. After 4 days I realised it wasn't a good app. Tried to get a refund within the 14 day period. Then the nightmare really begins. No humans. Support tickets are ignored. Emails are ignored. This is truly the worst customer service I've ever encountered in 53 years.

2025-05-23