Past 2 days making a call directly to…
Past 2 days making a call directly to M1 HOTLINE KEPT ME WAITING FOR MORE THAN 50 MINS. ALMOST RUN OUT OF PATIENCE. Tried on chat messages also informing me 63 queues ahead.... Found the current service simply cannot make it. customer service officers overloaded and traffic calls high... Being the M1 USER I'M DISAPPOINTED AND FRUSTRATED CAN YOUR MANAGEMENT LOOK INTO THIS MATTER SERIOUSLY. CUSTOMERS EXPERINECE IS POOR....