Poor communications and supplies
Wonderful prices, but lately some of my orders were backordered for WEEKS before they got the meds in and could ship them to me. Also, instead of saying backorder, they just say pending, so it's hard to know what is going on even if you call them. I have the $299 plan and all my medicines are covered, but I can't get them in a timely manner. I take them every day, so it's a problem. I've even had to buy 4 drugs from another drug store because I temporarily couldn't get them from DiRx when they were not available. That was an extra expense for me even though I should be covered for all of them.