GHOSTED
My package was delivered to MyMalls on Dec 8th (I sent proof of this). Today is January 12th and I have yet to receive a reliable response regarding my package. As a matter of fact the ONLY response I received in the initial stages of my queries to them, was a "send us the tracking number", which I happily sent. If I am being honest, MyMalls service in the past has been very good, I had no complaints. But I am now in the process of sourcing another shipper, as I have been drawn to the conclusion that my package (that was in their possession) was stolen, lost/mis-sent to someone else, and so my imagination is running wild! And here is the latest kicker.....the corresponding invoices (for my goods) that I uploaded onto their portal has magically disappeared as of today (Jan 12th). I've now uploaded them once again. If there are delays then let your customers know and not draw their own conclusions. I have NEVER posted anything negative on a platform such as this. But it sorely does suck being out couple hundred dollars and GHOSTED on top of it!