Poor Customer Service + Poor Quality
I agree with another reviewer about customer service. In the package it said the company would do whatever to address a bad experience. Turned out that no one even bothered to contact me after I emailed them twice (11/10/23 and 11/19/23). My email to the customer support: "I received a box of Kettle Cone Mini popcorn packages from my friend. Unfortunately, after opening a few of these packages, the popcorn was soft and not fresh. I am very disappointed because I had really good Popcornopolis before. Your message said that you would make it right. I have attached the packing Slip with the order information on it. I appreciate if you can replace the popcorn for me. 40 Kettle Cone Mini 0.90z EA (SKU 947318) Order #WC-0001267XXX Order Date: Oct 26, 2023"