Bait and Switch!
Bait and Switch! After signing up for the "All inclusive Annual Plan", was told by customer service that my medication (which was on their list of meds included in the Annual Plan) was "out of stock" and they did not know when it would be in. They suggested I seek another pharmacy for the item. I asked for a partial refund of the Annual Fee I had paid them to cover the cost of obtaining the meds they were supposed to supply. The Rep said they would not provide me with such a refund...