I would like to get the refund or the products!
I placed and paid my order on 10.01.2024 It was my first time with this brand and I was looking forward to recieve and try the products. Until know I didn´t receive the order nor email explaining what is going on, when to expect the products, no answer to my message...nothing at all. This lack of customer care is not good at all and I regret the fact that I placed the order. So, I would like to get the refund or the products! What a messy situation, never experienced such a situation before. 02.02.2024 The Customer Support finally came back to me and the refund was made. Thank you Ana Correia