Avoid AbeBooks, Missing Orders and No Refund After Months
My experience with AbeBooks has been extremely disappointing, easily the worst I’ve had in years of online shopping. I placed an order for five books on January 26, 2026. The first batch was scheduled for delivery on March 7 and the remaining books on April 1. Unfortunately, the first set never arrived as promised. When I contacted customer service, they acknowledged the issue and assured me a refund would be processed, but to date, I have not received any reimbursement. The second set of books never arrived either. Despite multiple attempts to follow up, my inquiries were effectively ignored, leaving me without both the books and my money. In total, I have lost over USD 100 in these transactions. What is most frustrating is the lack of accountability and responsiveness on the platform. I strongly advise others to exercise caution when using AbeBooks or to never use it. In my case, it resulted in lost money, unmet expectations, and unresolved complaints.