Terrible
Normally when you order anything online you receive a confirmation by email the same day. My purchase was made on 02/24/25 Terrible...Serious lack of communication and response. Update after you sent the above correspondence: First of all this is the first time customer service has responded to any of my emails. It obviously took a rating or 1 to get one. Normally when you order anything on line you receive a confirmation by email the same day. My purchase was made on 02/24/25 . 1. First email was on the 02/25/25 “I have not received an acknowledgment about my order?” No response! 2. Second email sent 02/26/25 “Could you please confirm my order plus a tracking number to whoever is shipping in 2- 3 days??? And give me an ETA or something????? Thank you No response! 3. Third email 02/27/25 Now thinking this is a scam..No telephone number and on your site it says “ best bracelet experts will provide an answer within one minute to one day” “Not only have I not received and acknowledgment but I am not also getting any response from my email to support. If I do not hear back from you I will cancel the order and please refund my money by the end of the day” 4. Finaly 4 days later on the 27th I get an email with a tracking number that didn’t work. And the following email: Hello Stanley, Here at Caligio, our goal is to deliver exceptional quality and outstanding design at reasonable prices to people who value uniqueness and individuality. For us, nothing is more important than your satisfaction and that's why we wanted to promise you that: “But you are not. And I’m getting fed up with your lack of support and communications.” This is why you got a “1” Nothing you claimed on your site is what happened and I’m still waiting for the product. My tracking number now say it will be delivered 03/05/25… 8 working days after placing the order.