Customer service absent
I placed an order with AMVR on December 31. I was charged for the order but still haven’t received it. The issue is that I have been trying to get a hold of anyone from customer service for over a week. Their website chat bot always claims that customer support is closed and instructs to fill out a trouble ticket and someone will try to get back to you within 24 hours. I have filled out at least 4 trouble tickets. There is also a message form for customer support on their website. Every time I complete that form, requesting the tracking number for my order, the website says that the message was sent; but I have yet to hear back from them.