Customer Service in China...
I Did not realize I was purchasing from a company with no mainland US infrastructure. Would have never considered purchasing after being informed by their "customer service" of the many many obstacles of returning a product to China. Turns out it is Virtually impossible, expensive and very risky. Will make sure all of my many diving associates are aware of the difficulties and risk of dealing with this company. I'm actually surprised I even received the product at all based on their process description.
