I strongly advise avoiding this…
I strongly advise avoiding this company. They sent me the wrong size, and instead of taking responsibility for their mistake, they expect me to pay for the return. The cost of shipping the item back to Germany is higher than the value of the shoes themselves, which is completely unreasonable. Their customer service is a joke — they delay responses, avoid accountability, and clearly try to wear you down so you give up. On top of that, the return address they provided looks suspicious, and I genuinely don’t trust that I would ever get my money back if I sent the item there. The website presents itself as a UK-based business, but the product is actually shipped from China. The quality is also very poor — the shoes feel like cheap plastic and are not worth the money at all. Overall, this has been a frustrating experience. You risk losing both your money and your time dealing with them. I would recommend staying well away. Return and refund is not available with this "company"