Awful - NO support responses, NO idea of their own inventory!!
Ordered 8 days ago, they still haven't touched my order. Their Help link on the top of the page doesn't work. They say they have chat support, but they don't. No phone number is listed. There's email support, but they don't answer emails. It's like they're trying to be sketchy on purpose. They're not even attempting to look legitimate. Edit: finally after 9 days, they refunded my money with a form email that said my item wasn't in stock. It definitely marked in stock when I ordered it. I guess in addition to not having a support staff, they don't have an inventory system either. What an absolute waste of time. Edit 2: I sent two emails through their web form and another email directly to their support address. I checked my sent mails, and Wed, Feb 14 at 4:01 PM was the date/time I sent the direct email. If they're saying they didn't receive any of them, their system is hopelessly broken. This wouldn't be an issue if they had any phone support at all, or if their promised chat support actually existed.