This not how a honest company does business!
I ordered something from GoVets A week and a half later they emailed me back and said that it was no longer available and I should expect a refund. After a month with no refund, I emailed them and I got the accounting department's computer was down and so they were doing everything manually but they should get me a refund soon. After another month I sent another email with no response. So, I emailed them again, again no response. So, I called Visa and filed a complaint. This not how a honest company does business!
