no after-sales service, run away
I agree to pay customs fees. BUT I disagree to pay something that is defective... I ordered 3 items, 2 of which arrived perfectly functional including another piercing with the same opening system than the defective one (an "Internal Threaded Labret"). While for the Opal Internal Threaded Labret, I could wear it immediately as the opening could be done without forcing; for the 14K Solid Gold Playful Heart Internal Threaded Labret Earring it is impossible to open it which in my opinion is due to a defect in the screw thread. This item costs more than 70$. They just replied one time saying that no return is not allowed because of hygiene etc... without searching what could be the problem. It's an arnarque, there is no other word to describe this company.