They send me a new printer!!
I had and issue since I bought the printer, it wasn't moving the paper, it wasn't running thru, I emailed them and they send me a new one, I didn't have to pay and i didn't ask for a new one, they just send a new one, and it WORKS!!! Im so happy that they told me everything I had to do for my old one to work and send me a new one, Thanks to them now my small business is running perfect!