I am LIVID with this company. A SCAM!
I am LIVID with this company! I have been trying to call them for two months, have emailed them 4 times due to a DOUBLE rate increase with no notice and have been charged $300 more dollars than what was in my contract. The contract clearly states the company must give you a notice before the increase and they have been scamming and stealing money. I have been trying to reach them for a refund and explanation until I can move my things out of this HORRIBLE company. I would never recommend this to anyone, the scam and lack of customer service is horrendous and disappointing. I have friends and family who have been interested in storage units and told them to STAY AWAY from LifeStorage.