Pricing changed during checkout – Provence Gems experience
I configured an oval hidden halo moissanite ring in 10k yellow gold, size 6. The price showed about $550 after selecting the options. About 10 minutes later, when I refreshed the page, the exact same configuration increased to almost $900. When I contacted the seller, they told me the earlier price was based on an “outdated gold valuation.” That explanation didn’t make much sense given how quickly the price changed. They then offered me a “special influencer discount” of 15%, bringing the price down to about $751. While presented as a generous exception, this still left the price hundreds of dollars higher than what I had originally seen just minutes earlier. Overall, the experience felt misleading and left me with little confidence in the transparency of their pricing. I would not recommend anyone to buy from them or from any business that uses these types of practices.