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Roberta Marshall

美国

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Expedia

Expedia doesn’t help only drag it out until you get nothing so they keep$

We were scheduled for a hotel on Friday/Saturday on Thursday the area all over hill country flooded the county was in emergency so I called hotel 2 times to cancel they said it had to be thru Expedia. I called Expedia that morning and they told me no need to call back they would handle it. I called them back at 5 pm as I heard nothing and they said they could not get ahold of company. Funny I could. They told me again not to call back. They drug it out until Monday night and said no refund. We are senior citizens and husband has issues. We could not be expected to drive thru 5 counties of flooding. Ridiculous. They are unreputable company

2026-07-22