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Tiffany

美国

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Go Configure

Tool shed assemble

I order a tool shed from Sam's Club. Go Configure were the recommended company (by Sam's Club) to assembly the shed. Prior to the purchase I called 3 different times to get a quote. Each time I called I was only quoted the assembly and were told to call once I have a delivery date. I now have a delivery date. I was told a mileage fee will be added due to the driver being more than 50 miles from my home. The driver fee is 300 dollars on top of the of 399 assembly fee. Had a mileage fee been mentioned when I called to get a quote I would have never ordered the Shed. The shed weighs 436 lbs, this is something I can't just pick up and return to the store. Very disappointed with the poor communication and lack of care and concern from the supervisor at Go Configure. Sam's needs to drop them and hire another company to assemble their products.

2024-03-06