Terrible Return Policies
Purchased Custom Molded Products 1.5in Ball Valve Handle | 25800-151-130. Did not fit my application. I purchased correctly as the handle should have fit my 1.5" ball valve. The valve type was correct and my ball valve is 1.5" however it would not slide over. I contacted Wild West for help and a possible return and they basically stuck it to me with their terrible return policy stating they advertised it correctly even though as advertised it mentions nothing about it not fitting 1.5" valves in some instances. I am not the only one who shared this experience there is a review from Thomas V with the exact same issue. Would not refund original shipping and made me pay for return. It was not worth it to return the item as i would have received a refund for $1. Also their original Outbound freight was way over priced at $9.95. My cost to ship back in a bubble envelope USPS with tracking would have been $4.