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Alexandru Ghiderman

英国

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Pvybike

This is a review for the company and their costumer service not for the product!(because I never received it)view for the company and…

Update! After I confermed to PVY my intention to get the case to court, the next day PVY refunded me, coincidence or not, I don't know, but the bank problem solved all of a sudden! After assuring me that everything would go smoothly this time around if I were to place another order. I did it and indeed, the bike came in time, was easy to assemble and it is smooth in ride! My one does a weird sound at the rear wheel and I intend to take it to a service, but it rides ok and it is indeed comfortable, as other users mention! The bike itself is worth the money, but be aware you may have problems with the costumer service and the bike comes without a warranty, so it is all on you, if something happens, read carefully their terms and conditions on the site. Save your money and sanity and run away from this company!!! I placed an order on their site and shortly after I received and email stating they had an issue and can't provide the product i ordered and are offering me a different one! I accepted! BIG MISTAKE! as after that the nightmare started , they had problems with the shipment company and when I opened a dispute with the bank they quickly reached out to ask me cancel it and I did! SECOND HUGE MISTAKE! Since that, for two months now, we're going back and forth trough emails me providing all the confirmations that my bank HAVE PAID THEM and PVY just keep lying they have not received my payments and can't send the product in this case! Avoid them at all costs !!!!!

2025-07-24有帮助 2