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Jonny Bond

英国

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1Outlets

Still waiting for a refund. Over a year

Placed an order, they took my money immediately and a week later said they couldn't fulfil the order and credited my account. Ordered something else, a week later, couldn't fulfil. Asked for a refund and they said it could take up to 28 days to receive. Well! After 31 e mails of empty promises I'm still waiting for my refund. This is from January 2023. 28 days is a joke but a year and a half is just obscene. How is this terrible company allowed to do this?

2024-08-10有帮助 3