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Kurien Kalarickal

新加坡

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PandaRemit

I've used panda remit a few times…

I've used panda remit a few times rather painlessly. But if you ever need customer support, the in-app support is just buggy and horrible! Also, my last transaction of 30k was initiated even though later I get a notification saying my transfer limit is not high enough. Isnt this a check that needs to be done BEFORE the transaction is initiated? And now my money is stuck with panda remit. Whatever proof of funds i upload to increase my transfer limit is not enough apparently. Ok. So why don’t you just give me back the money first? This is really frustrating and a very bad user experience. Also a lot of in-app messages are in Chinese and not translated to English. Was any testing done on the app?

2024-04-03