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Andrei Kharashun

西班牙

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Nikolatoy

My experience with NikolaToy was…terrible

My experience with NikolaToy was negative. I paid close to €1,000 for an order in June 2025. The package arrived incomplete and damaged. When I contacted customer support, I was asked to pay an additional fee for reshipping instead of receiving a proper replacement or refund. Over the following months, I received repeated assurances that the missing items would be sent “within a few days,” but nothing was delivered. The situation was never resolved. Based on this experience, I would not recommend purchasing from NikolaToy. Customers who encounter similar issues may want to contact their bank to explore chargeback options.

2025-12-21