Everything went smoothly, except for one thing
Everything went smoothly and customer service is top tier. The shoes are attentively made and good quality. What kept me from giving a five star rating, though, is that in one of the shoes, next to my toes, i can feel the sharp end of a nail protruding (likely from when the sole was hammered in). I’ll find some way to fix it, but it’s a shame to have to do so after having paid a considerable amount of money for these - otherwise perfect - shoes!