SCAM!!!! I won $100 and they kept it!!
I won $100 and I did an instant KYC redemption. At first it said I'd have my redemption and 8 hours. Then a week later I still did not have my redemption. So I contacted customer support and they said they were doing a manual redemption. The next time I went in to check on it, it said that the same thing that another review below said, The system detected abnormal or non-compliant activity on your account, so the withdrawal has been declined to ensure fairness for all players. This measure is in place to maintain fairness and prevent misuse of the system. Thank you for your understanding. It kept giving me the same message over and over again. So then I sent an email to customer support and it's been another week and I have not had any response at all. Also, when I looked at their terms and conditions there's no option for arbitration which most casinos will have an option for arbitration. So in closing, I recommend do not use this casino!