They scammed me
They scammed me, I booked a property, and it cancelled last minute. They sent a compensation offer, and I rebooked a new property. This also cancelled within the hour. I talked to someone there on the phone (with being left on hold for a total of over 30 minutes!) to ask what happens to the compensation offer when this happens twice, because I only ever had the budget I booked initially. They confirmed I could rebook again and would be looked after. Now retrospectively they’ve lowered the compensation amount because “the difference between my second booking and the third” was lower, which is insane because I never had more than my first bookings budget, and would never have booked more than that if not told on the phone! They deceptively upsold me and are now scamming the promised compensation. I am also a gold VIP with ten’s of thousands spend in the last two years alone. NEVER DEAL WITH THESE THIEVING SCUM!!! RE your reply - you contact Anas at Vrbo support team for details I’m not contacting you again.