Do not sign up
Absolute con. Like so many others signed up not realising that there is a hidden £39 monthly subscription. Made contact with the tutor who accepted the contact but then did nothing to set up a first meeting. The automated AI response from superprof's hello@ email address says "The £39 Student Pass fee is charged once a tutor accepts your initial lesson request. At that point, the pass is considered activated and the payment cannot be cancelled or refunded, even if the tutor does not organise a lesson afterwards." So it seems that I am expected to pay £39 for the right to email someone who then does not organise a lesson. Not acceptable and not an experience which I would want anyone else to experience.