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Aulia Rahmawati

印度尼西亚

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HIX.AI

I was accidentally pressed the…

I was accidentally pressed the "ultimate" option and my credit card was charged ridiculously high. Tried to contact the support desk, but it was failed as it said that address doesn't exist. Tried to DM them on Facebook and X and they haven't replied back. My CC is automatically charged since I was alreadly subscribed for personal use. Have tried to cancelled it but unable to ask for refund. And I don't know how to contact them anymore since I have tried every possible way. Very disapponting. It feels like they deliberately tried to scam you with one click and you have to pay $400 for a month.

2024-04-16有帮助 1