Let Down
I took out a policy in February. I then had a wood burner installed. I sent an email to Lemonade, they got back to me asking for paper work. This is when I noticed the house number of my property was incorrect. I sent several emails but there was no response! I then phoned them and pointed out the mistake. The guy from Lemonade told me no problem. He corrected the number and told me he would send a confirmation email. Great I thought. No email came. Contacted again, then told they couldn't do that!!!! I had to cancel the policy and was charged £120 because I was 6 months into the policy. If anything had of happened would they of settled my claim? I don't think so. Rubbish!!!!