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Laura Wang

新加坡

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Lazada

I bought a iPhone 15 from their Apple…

I bought a iPhone 15 from their Apple Flagship Store, realized that the store sent me a display phone, which is not a Brand New phone, they rejected my refund request as the box was opened? If I don’t open it how I know the seller is cheating customer to buy their display phone ⁉️⁉️⁉️ the seller will put a fake label on the box to attempt the customer to tear it, then they can reject refund request . Even you sent them proof how the seller cheated customer, they won’t bother to listen or contact the seller . DONT TRUST Lazada Protection Act, they will only protect seller to cheat customer ‼️ When you have problem with the items, their customer service just keep saying the same things, always say sorry and no worries, we will take action and process the refund. But end up, rejected your request, and force customer to accept it, if not then scolding you to stop making requests , because they are not going to reply you anymore ⁉️⁉️⁉️⁉️⁉️ Such terrible app, will never ever purchase any products from them ‼️ It’s a scammer app, they allow store to cheat customers buy fake or faulty products Lazada please remember Everything has its karma ‼️ You and your sellers are cheating customer‼️

2024-04-20有帮助 1