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Evelina Šalomskaitė

德国

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neatsvor.com

communication, order delay

The order did't arrive on time, when I contacted the seller, he said that I would have to wait ~ 3 more weeks. I said that it did't suit me and I was canceling the order. He said that he understood and would refund the money. Two days later I received a message that the courier would deliver the package to me. I contacted the seller again and repeated that the order was canceled, they did't inform me about the changed information, and I had already purchased the item from another seller. They replied that I had to accept it and if I wanted to I could return it. Why should I accept an order that had already been canceled? And they argue and lie. I don't want to order anything again, no matter what prices they offer. Tragedy.

2024-11-08