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Shana Gattis

美国

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Llella

If I could give zero stars

If I could give zero stars, I would. We paid for expedited shipping, and it took a month to get the dress. The hem was not straight. Very uneven. It folded under in places, creating a high-low effect on one side and part of the front. I took a video of all of the problems with the dress. They will not honor the policy on the website and want me to pay for return shipping to China. They want to go back and forth, arguing and asking for more photos when the video shows how awful the dress is. The only thing worse than the quality of the dress is the quality of the customer service. Do not buy a dress from them!

2024-04-30