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Joanie Tan

新加坡

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traveloka.com

Refund process is dragging

After reading the reviews I am really worried now. They have rescheduled my flight and I decided to cancel and ask for refund instead but I have been waiting for almost 2months. They keep pushing the responsibilities to the airline and said the refunds period is +-90 days ! I wonder if I should get CASE to assist on this. Can anyone give some advises?

2026-05-05