I started to provide my will…
I started to provide my will information after paying the appropriate fee. I was able to input 6-7 accounts and respective information. Then things took a turn for the worse. The app(workflow) ended the account setup section and required me to proceed to the Guardian section. I was unable to return to the accounts section even with help from the chatbot followed by a chat person. Not a seamless experience. I gave up and requested a refund of my payment for the will preparation. One good thing - the chat person made the refund easy.