Fraudsters
Cancelled my free trial the very same day as I signed up after realizing the answer I wanted to view was wrong. I have been charged for the annual subscription regardless the second enough money was in my account. I have contacted them for a refund but to no success. Busy escalating to case for fraud. Shocked and disgusted. Their trick is to deny you ever canceling and say they have “proof” that it was not cancelled - even though there are hundreds of people clearly experiencing the same problem of receiving confirmation of a cancellation and then being charged. Will not let this be until I am refunded. Really can’t believe they’ve gotten away with this for so long.